Vancouver, Canada
8555 Cambie St
N/A
+16046361888
Great experience dealing with the Auto One Group in both Vancouver and Toronto. Honest and friendly, with no pressure or sales tactics. I bought an M4 from the Vancouver location and Mark coordinated everything with the Toronto office and arranged for me to meet with them to sign papers. Mark picked me up from the airport in Vancouver and the car was waiting for me when we arrived at AutoOne, fueled up, serviced, and ready to go! Would definitely recommend these guys to my friends and family.
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Just bought a car from Julian Au. Best buying experience ever. He's not pushy and very patient with all my questions. I didn't even buy the car in Auto One's Vancouver lot but from anther location, Julian still look after me! I will definitely recommend Julian and Auto One!
Terrible customer service, horrible manners. Called to purchase a car, instead of being accommodating to a potential customer the person on the phone decides to be extremely rude and arrogant. Wanted to make a deal over the phone as times of covid, and if everything checked out wanted to go in an finalize it. Would not recommend.
If I was able to provide a zero star I would. I came in to the dealership to look at a car which the dealership was waiting for some details about the carfax so the car was put on hold which was totally understandable. I visit the car lot TWICE, provided me number TWICE to the same person and they never took me serious and never called back. I've notice a Telsa had battery issues, a porchase had cracked windshield and two other cars were not in showroom condition. If you want lemons to make lemonade this is the dealership, if you want to get a good car, try elsewhere. Maybe the young guy did me a favour by not contacting me like he said he would. GREAT LIP SERVICE DEALERSHIP AND TIME WASTERS. Here is the truth, now lets hear the lies as a response.
I have never dealt with this dealership and never will. I am looking for a nice luxury used vehicle for our son and saw one on Auto Trader at their place. However, of 21 google reviews, there are seven absolutely horrible reviews, the worst ratio, 33%, I have ever viewed. In almost all cases, the owner fails to address these reviews and only responds to the positive reviews. Not for me, thank you very much.
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